Then they used to share access to the screen of the victims’ computer systems, and process it on the command box for a system scan. The employees used to assure the victims that they would fix the virus, and asked them to install an UltraViewer application to provide them temporary security. Employees of the call centre, posing as Microsoft employees, allegedly used to send emails to the citizens of the US and Canada with fake pop-up error messages, saying that “a malware infected their computer systems and if not rectified immediately, their personal and financial data could be compromised”. ![]() 17 held for duping US, Canada citizens on pretext of providing technical supportĪ search was conducted for several hours on Thursday morning, said the police, adding that at least 43 women were among the 149 employees who were let off after an interrogation, during which their statements were also recorded.Īccording to the police, the call centre has been operational for the past four months. The chief minister’s flying squad and Gurugram Police in a joint operation busted an illegal call centre in Udyog Vihar Phase 4 in the wee hours, and arrested 17 employees for allegedly duping the citizens of the United States and Canada on the pretext of providing technical support, said the officials on Thursday.
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